Privacy Policy

Multiscope Engineers Ltd Privacy Policy

This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal data when you use our Service, as well as the choices you have regarding your information.

By using our Service, you agree to the collection and use of information as described in this Privacy Policy.

Information Collection and Use

We collect different types of information to provide and improve our Service.

Types of Data Collected

Personal Data

When using our Service, we may ask you to provide personally identifiable information, including but not limited to:

Name and contact details (email, phone number, mailing address)

Company name or organization information

Information submitted through forms, inquiries, or consultations

Any other information you provide voluntarily

Usage and Device Data

We may automatically collect data about how the Service is accessed and used, including:

Browser type, operating system, and device information

Pages visited, time spent on pages, navigation patterns

Clicks, scrolling behavior, and other interactions

How We Use Your Information

We use “contact data” to provide our services: e.g. send service messages or direct mail, communicate to you about your project.

We will only retain your personal information for as long as is reasonably necessary for the purposes outlined above and delete personal data as soon as the purpose for collection no longer applies and legal retention periods do not preclude deletion. To determine the appropriate retention period for personal data, we consider the following factors:

the purposes for which we process your personal data
whether we can achieve those purposes through other means, and the applicable legal requirements.

Once the purpose for which your personal data was collected has been fulfilled, we may anonymise the data to ensure that it is not capable of identifying you and use the anonymised for, among others, research and development purposes and other business purposes resulting in financial gain.

Retention of Data

Personal Data is retained only as long as necessary for the purposes described here or to comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter period but may be kept longer for security, functionality improvements, or legal compliance.

Disclosure of Data

We may disclose your Personal Data in the following situations:

Legal Requirements: When required by law or legal process
Law Enforcement: If necessary to comply with legal obligations or valid requests by authorities
Protection of Rights: To protect our rights, property, or safety, or those of our users or the public

How We Share Your Information

We may share your information with:

Trusted service providers assisting us with hosting, analytics, or IT services, only to perform services on our behalf and subject to confidentiality obligations.
Legal authorities if required by law, regulation, or court order.
Business transfers (e.g., mergers or acquisitions), only where necessary and protected.

We do not sell your personal information to third parties.

Data Retention

Personal Data: Retained only as long as necessary for project purposes, legal compliance, or dispute resolution

Usage Data: Retained temporarily for internal analysis, security, and improving our Service

Your Rights

Depending on applicable laws, you may have the right to:

Access, review, or request a copy of your personal data

Correct or update inaccurate information

Request deletion of your personal data

Restrict or object to processing

Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@multiscope.co.ke.

Links to Other Sites

Our Service may contain links to third party websites. We are not responsible for the content, privacy practices, or policies of third party sites. We recommend reviewing the privacy policies of each site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date. Continued use of our Service indicates acceptance of the revised terms.